How We’re Keeping You Safe
Following the latest government guidance, we are delighted to announce that Thrift Farm Park will be reopening to visitors from 12th April.
Whilst we have been closed, we have been working hard to put extra health and safety measures in place to ensure we are COVID secure and have now implemented several new precautions, so that we can provide a safe and enjoyable visit for everyone.
We’re proud holders of the Visit Britain ‘We’re Good to Go’ industry standard mark. This shows that we have passed an assessment to confirm we’re following COVID-19 government guidelines.
Thrifty’s Top Ten
Thrifty has listed the top ten ways we’re keeping you safe below. Don’t forget that these may change as government guidance is updated.
- We’re limiting the number of visitors per day to ensure visitors and staff can safely keep to the government social distancing requirements.
- All visitors to the Farm Park must pre-book tickets in advance online so we can manage numbers safely. You will not be able to purchase tickets from the Entrance. We might temperature check visitors on arrival too.
- When booking online, you’ll be required to choose an arrival timeslot. Timeslots are in place so that we can manage the number of people that arrive throughout the day, and to control the number of people at Thrift Farm.
- In our toilet facilities, we ask our visitors to follow social distancing. Please remember to always wash hands before and after using our toilet facilities too. If you need to pass another person whilst entering or exiting, in line with government guidance, we ask that you turn your back to them as you walk past. A member of our team will regularly check on toilet facilities, ensuring they are clean and soap dispensers are full.
- We have placed extra hand-sanitiser and handwash stations at the entrances, exits and at regular stops around the site and our team will be operating an increased cleaning schedule.
- Some areas of Thrift Farm will have one-way routes through to assist with visitor flow and to ensure social distancing.
- Our Food 4 Thought Cafe will remain open with strict limiting on inside and outside seating, as well as a Click & Collect service and a reduced menu in place.
- We have introduced protective screens at some contact points including in our Food 4 Thought Café & at our Farm Park Entrance.
- We’re encouraging all visitors to pay using a card or mobile device, for example Apple Pay, rather than cash to help stop the spread of the virus.
- Face coverings are not compulsory however, we have supplied our team with PPE mask/visors, and some may choose to wear them.
Important Information About Test and Trace
Following a Government announcement the NHS Test and Trace regulations are changing. QR codes will become a legal requirement to show from Thursday 24th of September.
We will have our unique QR code displayed at the entrance so you can easily check in with your NHS COVID-19 app on your smartphone.
The app will be used, alongside traditional contact tracing, to notify users if they come into contact with someone who later tests positive for coronavirus.
If you have been in close contact with someone who has been confirmed as having COVID-19 you will receive an alert and advice for potential next steps. Your data will remain anonymous, nobody, including the government will know the app user’s identity.
You can find out more about the NHS COVID-19 app on their website, or by clicking here.
We are taking the health and safety of staff, clients and visitors seriously and we ask that you download the NHS App to help do what we can to assist this National fight against Coronavirus.
If you are not feeling well with either one or more of the symptoms of Covid-19, please do not visit Thrift Farm, stay at home, and follow government and NHS 111 advice.
Finally, we ask that we all work together to follow social distancing around Thrift Farm, and we politely remind our visitors to keep apart from visitors from other households.
Will everything be open at Thrift Farm?
Yes, all outdoor and animal activities at Thrift Farm will be open, with additional hand sanitiser and social distancing measures in place to ensure the safety of staff and customers. Activities available include our new Outdoor Play Area and improved Animal Barn and Farm Paddock Trails. We ask that visitors sanitise their hands before and after exploring our new Outdoor Play.
Will I be able to just turn up on the day to visit the Farm Park if I haven’t booked a ticket?
No. Admission to the Farm Park for visitors is restricted to those who have booked online tickets only. All visitors MUST pre-book a timeslot before they arrive, in order to ensure we can manage the flow and the amount of people on site.
I want to visit the Farm Park, will be able to arrive at Thrift Farm outside of my allocated arrival time?
No. For those visiting the Farm Park, allocated arrival times are in place so that we can ensure visitors are more evenly spread out around Thrift Farm, to avoid any congestion and ensure maximum protection for our visitors and staff. Therefore, we will ask that you keep to your allocated arrival time. If the time you wish to come is not available, please look to book for another time or day. Entrance will not be permitted to the Farm Park for any visitor if they haven’t booked a timeslot.
I want to visit the Food 4 Thought Café but don’t want to visit the Farm Park, do I need to book online or select an allocated arrival time?
No. Our café will remain open to members of the public who do not wish to visit the Farm Park. A one way system will be in place with collection points for takeaway orders. Please note that there will be a limited number of indoor and outdoor seating strict as well as a reduced menu in place.
I want to drop off or collect a family member or someone I care for, but don’t want to visit the Farm Park, do I need to book online or select an allocated arrival time?
No. Upon arrival you will be directed to a separate car park for drop off and pick up.
How long can I stay at Thrift Farm?
You are welcome to stay all day from the time of your allocated arrival timeslot.
If I or a member of my household have Covid-19 symptoms on the day that I have booked to visit what should I do?
It is really important that you please stay home and DO NOT visit us. If you already have booked your online tickets, please email us at firstname.lastname@example.org and we will come back to you about moving your booking, subject to availability.
Will there be food & drinks available to purchase on site?
Yes. The Food 4 Thought Café will be open during your visit with restricted seating and a collection point for takeaway orders. Please note the menu at our café may be different to usual to ensure our staff can socially distance whilst preparing food in our kitchen.
Can I bring a picnic?
Yes of course, we have several areas around Thrift Farm in which to enjoy a picnic. We politely ask that all visitors dispose of their rubbish in the bins provided to help our team keep the site clean and tidy throughout the day.